“retention is the new growth” - big theme among #SaaS oriented teams at #AdobeSummit this yr ; a shift from obsessive customer acquisition/conversion to realizing that more focus on active use (and new tools to do so) may move the needle most for modern businesses.
— Scott Belsky (@scottbelsky) March 26, 2019
from Twitter https://twitter.com/scottbelsky
March 26, 2019 at 12:40PM
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