Klarna has made headlines with its AI assistant (powered by OpenAI) handling two-thirds (2.3 Million) of Klarna's customer service chats in the last months. 💬 According to Klarna, the AI Assistant: 💸 Can handle refunds, returns, payment-related, cancellations and more 🚀… https://t.co/NGG8pvfKUA https://t.co/sTbS2O1Dxe
— Philipp Schmid (@_philschmid) Mar 3, 2024
from Twitter https://twitter.com/_philschmid
March 03, 2024 at 09:40AM
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