"But another way to describe Salesforce is as a playbook...and Salesforce, via the product’s vocabulary, features, and defaults, is a loose encoding of those recommended processes." Great post by @bennstancil on the fact that SaaS is a wrapper around a static ontology. https://t.co/IVpm5tdDjT
— Peter Wilczynski (@petewilz) Jul 14, 2025
from Twitter https://twitter.com/petewilz
July 14, 2025 at 02:52PM
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